The future of lloyd's and claims solutions for complex risks

Technology is enabling faster, cheaper and more efficient ways to manage claims across all lines of business. The complex risks underwritten at Lloyd's can provide unique challenges when it comes to assessing losses and settling claims.

The ambition of the Future at Lloyd’s programme is to create the most advanced insurance marketplace in the world. As a marketplace, it serves its stakeholders across the insurance lifecycle from getting covered to recovering from a loss. To help its customers recover effectively from a loss, it is now focusing on the ability to respond quickly and openly to claims while delivering a high-quality experience from claim notification to payment.

This Live Chat, co-hosted with the Lloyd's Lab and the Lloyd's claims community, reviews the areas of interest for Lloyd's and includes insights from three companies offering services from the recent Lloyd's Lab cohort - Safekeep, SettleIndex and distriBind - as well as Lloyd's Lab Alumni, Tautona.

Matthew Grant leads the event and is joined by Ed Gaze from the Lloyd's Lab and Colin Masson, Head of First Party Complex Claims at Beazley and member of the Future at Lloyd's Claims Design Group.

You can watch the event using the video player below. 

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). You can claim one hour towards the CII member CPD scheme by watching an InsTech London Live Chat. 

The learning objectives for this Live Chat are:

  • Explore the emerging technologies that will speed up the process of underwriting complex risk
  • Understand how the Future at Lloyd’s programme is improving stakeholder experience and helping customers recover from loss more effectively
  • Hear from companies from the Lloyd’s Lab cohort and learn about the solutions they build to advance the marketplace and claims experience for complex risks